inclusive writing

Course overview

Language is constantly changing. A word that meant one thing 200 years ago often has one or more completely different meanings today. And will likely go on to mean different things again in future.

In this course we take a look at the changing landscape of language, what we mean by inclusivity and protected characteristics, and how inclusive writing is as much about accuracy and avoiding bias as it is about not causing offence.

Delivery: in person

Class size: up to 12 people

Duration: 3 hours

Cost: from £1,250 plus VAT per course

What the course covers

Over this session we’ll look at:

  • how language use and meaning change over time 

  • how the internet influences language change

  • shifting values, profanity and the euphemism treadmill 

  • what makes up inclusive language and why we have protected characteristics 

  • the legal, ethical and professional reasons to be inclusive

  • having a go at writing using inclusive language 

  • the importance of style guides, inclusive writing in organisations and future consistency

What you’ll learn

After completing this course, you will:

  • have an understanding of how language has changed over time and continues to evolve, despite efforts to standardise it

  • know what protected characteristics are and how they relate to inclusive language

  • feel confident in your ability to write inclusively having practised with a variety of practical exercises

  • have the tools and resources to champion inclusive writing within your organisation

We tailor all exercises in the course to make them relevant to you and your organisation.

If you’d like to focus on a particular area, we can adjust the course content to suit your needs. Or we can add elements from other courses, or create something completely bespoke for you. See how our training works.

Your trainer

Christine Cawthorne is an experienced trainer who has been teaching people to write for the web since 2009.

She joined Government Digital Service in 2013 and trained thousands of people how to understand user needs, write in clearer language and use the GOV.UK style guide.

As well as giving training, Christine works as a content strategist helping public sector and non-profits with their content. She mentors content designers at all stages of their careers and runs the Crocstar content community.

Feedback for this course

I absolutely loved this training, some of the best training I have ever received. The mood was set perfectly and I noticed it grabbed everyone’s attention straight away. If the purpose of this was to create all-staff buy-in then this has definitely achieved that goal. Thank you.

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