Training courses
we’ve trained more than 6,000 people
At the Crocstar training school, attendees learn to be better, more confident writers. We don’t just teach writing skills though, we’re interested in much more.
We help writers with advocating for their work, to help others see and understand why quality content is so important.
Our training attendees report higher job satisfaction, better outcomes with their content and having more pride in their work. Isn’t that something you want too?
We tailor all exercises in the course to make them relevant to you and your organisation.
If you’d like to focus on a particular area, we can adjust the course content to suit your needs. Or we can add elements from other courses, or create something completely bespoke for you. See how our training works.
Introduction to content design
For those new to content design who want a good overview of the skills needed in the role, user needs, user journeys, content design tools and processes.
in person or online
content design foundation
An in-depth look at content design skills, activities and processes for people either new to, or with some previous knowledge of, content design.
in person or online
Advanced content design skills
Take your content design skills to the next level in this advanced course that covers more complex techniques plus how to lead and influence in content design.
in person or online
Content strategy
Add structure to your work and processes with content planning frameworks, content workflows and outcome tracking with this look at how content strategy works.
in person
Leading content design
For senior practitioners who manage a team and want to build their leadership skills by learning techniques to better promote and support content design in their organisation.
in person
prototyping in the browser for content designers
Learn how to structure and style web pages and build a prototype to share, test and iterate your content.
in person
Intro to content design for non-writers
The perfect introduction to content design principles for people who aren’t content designers but need to write effective online content.
in person or online
Plain English
For those new to writing for an online audience or anyone who works with complex information and would like to learn how to be more clear in their written communication.
in person or online
Storytelling for selling
An examination of why stories are so compelling to us, what makes a good story and how we can use those elements to make our writing more compelling.
in person
inclusive writing
A look at the changing landscape of language, what we mean by inclusivity and how inclusive writing is as much about accuracy and avoiding bias as it is about not causing offence.
in person
content design for forms
Asking questions in the right way can make all the difference when designing forms. Join Caroline Jarrett for this practical course on creating usable forms and surveys.
in person
Feedback
Crocstar’s content design training has helped the digital team to think more strategically about content and our role in the organisation. It not only gave us a good foundation in the basics of content design, but kick-started a much needed project in making our planning and workflows much simpler and stress-free.